Opt-out and data requests
How to have your information deleted, and what we do and don’t do with it.
Last updated: November 5, 2026
We never sell or share personal information for advertising. If a business checked your contact details with ContactValidate, email us and we will delete what we hold about them, free, within 45 days.
1. If your contact details were checked
Businesses use ContactValidate to check contact details they already hold. If you believe your email address or phone number was checked, you can ask us to delete what we hold about it.
Email privacy@contactvalidate.com with the subject line DELETE MY DATA, and include the email address or phone number concerned. We will:
- confirm that you control that email address or phone number, so no one can delete another person’s records;
- delete the stored check results and provider responses that contain it;
- tell you how to contact our identity data provider about the records it holds, which we do not control.
We respond within 45 days and charge nothing.
2. Do not sell or share my personal information
We do not sell personal information, and we do not share it for cross-context behavioral advertising, so there is nothing to opt out of. That includes residents of California, Colorado, Connecticut, Montana, Nevada, Oregon, Texas, Utah, Virginia and every other state.
If you send a Global Privacy Control signal, we honor it as an opt-out.
3. Access, correction and other privacy rights
To ask what we hold about you, to correct it, or to exercise any other privacy right, email privacy@contactvalidate.com. We verify every request before acting on it and respond within 45 days. The full list of rights is in our Privacy Policy.
4. Email from us
Any product or marketing email we send contains an unsubscribe link. You can also email support@contactvalidate.com with the subject line UNSUBSCRIBE.
5. Cookies
This website sets no cookies and runs no analytics, so there are no cookie preferences to manage. The web app uses only what it needs to keep you signed in and to block automated abuse; see the Privacy Policy.
6. Customers: closing your account
Email support@contactvalidate.com from the address on your account and we will close it and delete its check history, keys and connections.